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Contact Us
Below, you will find contact information for each Grey Exim office and factory. We’d love to hear from you!
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Locations and Addresses
03
Navapur
Plot G-16, 17 &18 Kothada MIDC,
Navapur, Nandurbar MH 425418
+91 9824 556 287
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What types of fabrics do you offer?At Grey Exim, we provide a diverse selection of fabrics, including Plain Cotton Cambric, Cotton Flax, Cotton Mulmul, Linen, Velvet, and Satin, along with various digital print patterns on all these materials.
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What if I need a fabric that is not listed on your website?If you require a fabric that is not listed on our website, please let us know. We can source specific fabrics upon request and offer digital printing services on those fabrics according to your design preferences. Contact our customer support team to discuss your requirements and explore available options.
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What is the minimum order quantity for your fabrics?The minimum order quantity depends on the type and specifications of the fabric. Please get in touch with our customer support team or refer to the product page for details regarding minimum order quantities.
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What are your main ports of origin?Grey Exim uses three ports and one dry port to ship your goods: Jawaharlal Nehru Port Trust – Nhava Sheva (JNPT), Port of Mundra, Port of Hazira, and ICD Ahmedabad/Khodiyar (INAMD) that links Mundra Port with two daily export trains. See all Indian ports
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Which method(s) of Incoterms® do you use?Grey Exim works on various Incoterms®, depending on the customer's requirement. Mainly, we offer FOB (Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight) services. See all incoterms rules.
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What is the typical delivery time for international shipments?The delivery time for international shipments varies depending on the destination and shipping method chosen. We work with reliable shipping partners to ensure timely and efficient delivery. Once your order is confirmed, we will provide an estimated delivery timeframe.
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How do I get the lowest rates from shipping lines for importing goods?That depends on which shipping line you choose while preferring the FOB (Free on Board) term. However, we provide your freight rate in CFR (Cost and Freight) and CIF (Cost, Insurance, and Freight) terms. You can first get quotations from different shipping lines. Once you have the information, you can compare the rates, consider their services and timeline, and negotiate them with a couple of shipping lines.
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What payment methods do you accept?Grey Exim accepts various payment methods including advance payment, UPI, RTGS, NEFT, cash, checks, credit/debit cards, mobile payment apps (e.g., Paytm, PhonePe), digital wallets (e.g., Google Pay, Paytm), ACH payments, and POS systems. We require full advance payment before delivery. Contact our customer support team for more details.
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How can I track my shipment?We will provide a tracking number and relevant shipping details upon shipment. You can use this information to track your shipment online. Our customer support team can also assist you with any tracking-related inquiries.
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Can you customize the shipment of goods according to my requirements?Absolutely! We understand that every customer has unique shipping needs. Whether you require specific packaging, labelling, or shipping methods, we are dedicated to accommodating your requirements to ensure a smooth and tailored delivery experience.
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Can I request fabric samples before placing a bulk order?Certainly! We understand the importance of assessing fabric quality before making a purchase. You can request up to 10 meters of fabric samples by contacting our customer support team. We're happy to provide samples to help you make an informed choice.
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